Shipping Policy
Shipping
Order processing :
-Order Cut-off Time 5:00 PM - (GMT -05:00) eastern standard time(NY)
Order handling time 1-3 business days (MON-FRI)
Shipping fee: we offer free shipping on all order for USA
Shipping/transit: US customers can expect to receive their item(s) in 5-8 business days or less. (MON -FRI) We do not currently offer expedited shipping.
International customers are responsible for any duties associated with the purchase.
Please note that US customers receive tracking via USPS.
In instances where items used for printing are out of stock, information referencing delays will be posted on each individual item and/or emailed to the customer.
Order Cancellation
We will not cancel ANY order after receiving payment due to the automatic production of merchandise.
Additional
In some instances, with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product. Please note that colors may not be exact, but extremely close, due to digital mockup limitations and varying screen resolutions.
If for any reason there is a defect in our product, the customer has approximately 10 (calendar) days from the date of package RECEIPT to notify us of the defect.
Additionally, we are NOT responsible for post office issues relating to lost/stolen packages and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office.
Support : 24/7
Address : 4868
Highway 85, Forest Park, GA 30297-2473 USA
Email:support@creativeinkstd.com
Phone number: +14046422307